Returns & Exchanges Policy
We want you to love your Korean Beauty glow, but if you are not completely satisfied, we offer a hassle-free return policy for unopened and unused products within 30 days of purchase. Please note that for hygiene reasons, we cannot accept returns on skincare or makeup products that have been opened or tested.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
- 2.Pack with Care
Securely place the unused items in their original packaging, ensuring all protective seals are intact to qualify for a full refund.
- 3.Ship It Back
Affix the prepaid shipping label provided in your email and drop the package off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.